Refund policy
Refund & Return Policy – Les Petits Parisiens
Return Window We accept returns within 14 days of the delivery date. Items must be returned in their original condition — unworn, unwashed, and with all tags attached.
How to Request a Return To initiate a return, please contact us at [your contact email/phone] with your order number and reason for return. Our team will guide you through the process.
Exchanges We're happy to exchange items for a different size or style, subject to availability. Please contact us to arrange an exchange within the 14-day return window.
Refund Method & Timeline Once we receive and inspect the returned item, refunds will be processed within 1-3 business days.
Non-Returnable Items The following items cannot be returned or exchanged:
- Items that have been worn, washed, or damaged after delivery
- Items without original tags
Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos and we will resolve it promptly.
Questions? For any return enquiries, please contact us at [your contact email/phone].